English for Hotel Staff in Thailand
Hospitality English Lessons for Thai Tourism Professionals
Ricky Solon provides specialized English lessons for Thai hotel staff, restaurant workers, tour guides, and tourism professionals. Learn the exact language you need to deliver world-class guest service in English.
Why Hospitality English Is Different
Working in a 5-star hotel or international resort in Thailand means communicating with guests from around the world — in English. Whether you're at the front desk, in the restaurant, at the concierge, or in housekeeping, your English directly impacts guest satisfaction and your career.
Ricky Solon has helped hundreds of Thai hospitality professionals improve their English for real workplace situations. His lessons focus on the specific language you need: check-in and check-out procedures, handling complaints, making recommendations, and providing exceptional service.
Unlike general English classes, Ricky's hospitality lessons use real hotel scenarios, role-plays, and the exact vocabulary and phrases used in international hotels and resorts.
Master's Degree in Education · 20+ years experience · 500+ students from 50+ countries
What You'll Learn
Front Desk English
Check-in, check-out, reservations, room upgrades, and handling special requests with confidence and professionalism.
Restaurant & F&B English
Menu descriptions, taking orders, wine recommendations, dietary requirements, and handling complaints gracefully.
Concierge & Tour Guide English
Local recommendations, directions, booking services, and cultural explanations for international guests.
Guest Complaint Handling
The exact language to de-escalate complaints, apologize professionally, and turn unhappy guests into loyal ones.
Telephone English
Taking reservations by phone, handling inquiries, and communicating clearly when you can't see the guest's face.
Luxury Service Language
The elevated vocabulary and tone used in 5-star hotels — from greeting VIP guests to writing professional emails.
Who These Lessons Are For
Simple, Transparent Pricing
Frequently Asked Questions
Do you teach groups or individuals?▾
Can you come to our hotel to teach?▾
How quickly will my staff see improvement?▾
Do you provide materials and scripts?▾
Is this suitable for beginners?▾
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Elevate Your Hospitality English Today
Book your first lesson and start delivering world-class service in English. Your guests — and your career — will thank you.
Serving students in Bangkok, Phuket, Pattaya, Chiang Mai, Koh Samui, and all Thai resort destinations and online worldwide